An EAP where your people see actual psychologists.
Supporting your team's mental health shouldn't mean handing them a 1800 number and hoping for the best. Clarity Psychology provides Employee Assistance Program services to Melbourne businesses that want their people seen by experienced, registered psychologists — the same clinicians our private clients trust — not a call centre roster.
Sessions are confidential, employer-funded, and available in person at our Carlton and St Kilda clinics or by telehealth anywhere in Australia.
What an EAP with Clarity includes.
We shape the program around your organisation rather than selling you a tier. Depending on what your team needs:
Confidential short-term counselling
A set number of employer-funded sessions per employee, per concern. You decide the structure; your employees decide when they need it.
Support for work and personal concerns
Stress, anxiety, low mood, conflict, grief, relationship strain, major life transitions — the things that affect people at work regardless of where they began.
Critical incident response
Psychological support for teams after a workplace accident, death, or other distressing event — on site or by telehealth, whichever your team needs.
Wellbeing workshops
Practical, evidence-based sessions delivered to your team on the issues that matter most in your workplace.
Manager support
Guidance for managers navigating a difficult conversation or supporting a struggling team member — without crossing into the employee's clinical care.
A genuine alternative to the big EAP networks.
We're small enough to be responsive and consistent, and established enough to be a safe pair of hands. Your employees get continuity, discretion, and clinicians who take their concerns seriously.
How EAP works for your business.
We design the program with you
Sessions per employee, scope, and how referrals reach us — structured to suit your workplace.
Your employees book confidentially
Directly with us, without going through HR. They control when, and what to share.
They're seen quickly
A first session within three days of booking — in person or by telehealth.
You receive simple utilisation reporting
The number of sessions used and their dates — nothing more. No names, no topics, no details.
Strictly de-identifiedConfidentiality your team can trust.
What your employees discuss with their psychologist stays between them — entirely. Employers receive only the number of sessions used and the dates they occurred. Not who attended, not what was raised, not even broad themes. This is fundamental to an EAP that employees trust enough to actually use.
Frequently asked questions.
How much does an EAP cost?
It depends on how the program is structured — sessions per employee, workshops, critical incident coverage. We'll prepare a proposal based on your team's size and needs, with no obligation.
Is Clarity suitable for small businesses?
Yes. We work with Melbourne organisations of all sizes, and small teams often benefit most from a program built around them rather than an enterprise contract.
Will we know who uses the EAP?
No. You'll see the number of sessions used and their dates — nothing else. No names, no topics, no themes. That strict line is exactly what makes employees willing to use it.
How quickly can we get started?
Usually within days of agreeing the program structure. From then on, employees book directly with us and are offered a first session within three days.
Can staff outside Melbourne use it?
Yes — telehealth sessions are available to your employees anywhere in Australia.
Talk to us about EAP for your organisation.
Whether you're setting up an EAP for the first time or replacing a provider that isn't working, we'd be glad to talk it through.