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Fees & funding

WorkCover-funded psychology in Melbourne.

A workplace injury rarely stays in one lane. Physical injuries bring frustration, pain, and worry about work and income; psychological injuries — from a traumatic incident, sustained pressure, or workplace conflict — can be harder still, because they're invisible to everyone but you.

If you have a WorkCover claim in Victoria, WorkSafe can pay for psychology sessions as part of your treatment. Our Melbourne psychologists work with WorkCover clients in person at Carlton and St Kilda, and by telehealth.

What we help with

Support for what work left you carrying.

Work-related stress & burnout

When the demands of a role have tipped into something that needs proper support.

Trauma after a workplace incident

Intrusive memories, hypervigilance, dread about returning to the site or the role.

About trauma →

Bullying & workplace conflict

The anxiety, self-doubt and low mood that follow sustained mistreatment.

About self-esteem →

Adjustment to physical injury

Frustration, low mood and identity strain while your body recovers and work is uncertain.

About life transitions →

Pain-related distress

Evidence-based psychological strategies for living alongside persistent pain.

Return-to-work support

Working through the psychological side of going back, at a pace that's clinically sound.

How funding works

How WorkCover funding works.

01

See your doctor

WorkSafe-funded psychology requires a referral from a medical practitioner — usually your GP, who also manages your certificate of capacity.

02

Have your claim number ready

We'll need your WorkCover claim number and the name of your WorkSafe agent or insurer to bill them on your behalf.

03

Book with us

Mention you're a WorkCover client when you book, and bring your referral and claim details to your first session.

04

We handle the rest

We bill your WorkSafe agent directly and take care of the treatment plans and progress reporting WorkSafe requires, so your sessions can stay focused on you.

Billing & reporting handled by us

Mental injury claim? Treatment can start while it's decided.

If your claim includes a mental injury, you may not have to wait for a decision before treatment begins. Under Victoria's provisional payments scheme, WorkSafe can pay for reasonable treatment — including psychology — for up to 13 weeks while your claim is being determined, even if it is ultimately not accepted. Your WorkSafe agent will confirm whether you're eligible; once you have that confirmation and a referral, you can book with us.

Fees

What you'll pay.

WorkSafe pays for psychology at its scheduled rates, and we bill your agent directly — you don't pay the full fee and wait for reimbursement. If your psychologist's fee is above the WorkSafe rate, a gap applies, and we'll confirm exactly what it is before your first appointment.

Common questions

Frequently asked questions.

Do I need a referral?

Yes — WorkSafe-funded psychology requires a referral from a medical practitioner, usually your GP.

Can I choose my own psychologist?

Yes. You're entitled to choose your treating psychologist — you're not limited to one your employer or insurer suggests.

Will my employer know what I discuss?

No. Your sessions are confidential. WorkSafe requires clinical reporting about your treatment and progress as part of your claim, but your employer is not party to what you discuss in the room.

Can I do sessions by telehealth?

Yes — WorkSafe pays for telehealth psychology related to your claim.

What if my claim includes both physical and psychological injury?

That's common, and the two are often connected. Your psychologist works alongside your GP and other treaters as part of your overall care.

What does it cost me?

WorkSafe pays at its scheduled rates and we bill your agent directly. If a gap applies with your psychologist, we'll confirm it before your first session.

Get started

Ready when you are.

Bring your referral and your claim number — we'll take care of the billing and the paperwork from there.